Integration Metakocka and Owify

Owify, a cloud-based phone support center, strives to be easy to use and quickly obtain data for support agents where callers want quick help or additional information.

To this end, we have supported integration with Metakocka, which provides agents with all instant customer information instantly. The agent can check all the data on the caller’s order directly during the call via the Owify interface and it is not necessary that he is logged in to the Metakocka.

In the event that a caller calls from the same phone number as placed on the order, Owify automatically displays all information about the caller’s order or orders to the agent upon receipt of the call. The integration also allows you to search for orders or customers and call from Owify with one click.

Owify and Metakocka integration allows instant retrieval of data from online stores built on:

  • Shopify
  • WooCommerce
  • Amazon.com
  • Ebay
  • Shopamine
  • Mimovrste
  • Enaa

Advantages of using the Owify cloud telephone system

Optimize and customize your incoming and outgoing calls

100 %
Processed calls
20 %
Improved agent productivity
17 %
Customer Satisfaction Improvement (CSTA)

Web interface

Cloud Support PBX - Work directly from your browser - free of cables and unnecessary telephone equipment.

Local phone numbers

Get a local phone number in more than 70 countries in Europe and around the world.

Low call prices

The cheapest phone calls at home and abroad. Available in more than 70 countries in Europe and worldwide.

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